FOR OVER 35 YEARS SETTING THE STANDARD IN THE
MEDICAL TRANSPORTATION INDUSTRY

Dedication to safety and service has made Metro Trans the preferred choice for medical transportation in the Greater Rochester area. The concept of non-emergency medical transportation service has existed for only 40 years. Being the first recognized provider in the region, Metro Trans has set the industry standard for all others to follow.

The commitment to excellence has compelled Metro Trans to raise the expectation of what quality medical transportation truly is

With Metro Trans you can expect:

Professionalism and respect from its drivers

The shortest wait times in the industry

Dedication to client safety & concerns

Spotless and well-maintained cars and wheelchair vans

A staff member to personally schedule your appointments

Door-to-door assistance for client comfort & safety

Drivers with the maximum level of industry certification in the state

Experience in oncology, brain trauma, & mental health transport

Extensive knowledge of local hospitals and medical centers

Car Service

Metro Trans transports clients who are ambulatory or those who use walkers, canes, or crutches, assisting them from pick-up point to drop-off destination. Metro Trans car service includes but is not limited to transport to and from Assisted Living and Adult Day Care, all medical appointments, family functions, and daily errands to the bank, pharmacy, or grocery store.

I wish that I could make every appointment my mother has, but life doesn’t always work that way.
It’s such a comfort to know that I have Metro Transportation to fill in the gaps.  

-Theresa

WHEELCHAIR VANS

Metro Trans’s specialized Wheelchair Vans provide the non-ambulatory client with hassle-free pick up and transportation. Our professionally-trained drivers will assist clients into the van, secure the wheelchair, and upon arrival safely take client into the designated location. NOTE: Client use of a manual wheelchair, motorized wheelchair, or scooter requires wheelchair van service.

Getting to medical appointments can be stressful enough, but dealing with winters in the Northeast, it gets dark early and the roads can be treacherous.Metro takes the driving concerns off of our plate and what a relief that is.
-Wilson & Phoebe

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5 Reasons To Invest In Medical Transportation This Year

It’s 2020, and many people are still missing out on the innovations that simplify their lives. If you or your loved ones are struggling with transportation to medical-related destinations, it’s time to invest in non-emergency medical transportation. A relationship with a NEMT provider, like Metro Transportation, can be an extremely valuable addition to your life.…

man being pushed in wheelchair by metro transportation staff

3 Ways We Provide High-Level Care For Each Customer

Are you seeking safe and reliable non-emergency medical transportation? Whether it’s for yourself or for a loved one, it’s important that you find a service provider that you trust. Being the preferred choice for quality non-emergency medical transportation in Rochester, New York, Metro Transportation has set the standard for over 35 years with an approach…

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Non-Emergency Medical Transportation (NEMT) will be a service that a majority of people will utilize in their lifetime, and yet it isn’t a topic that may jump to mind until you are in great need of it.  Here are some questions that you should consider when seeking NEMT, and hopefully they will help you obtain…