Dedication to safety and service has made Metro Transportation the preferred choice for medical transportation in the Greater Rochester area. The concept of non-emergency medical transportation service has existed for only 40 years. Being the first recognized provider in the region, Metro Trans has set the industry standard for all others to follow.

The commitment to excellence has compelled Metro Transportation to raise the expectation of what quality medical transportation truly is

With Metro Transportation you can expect:

Professionalism and respect from its drivers

The shortest wait times in the industry

Dedication to client safety & concerns

Spotless and well-maintained cars and wheelchair vans

A staff member to personally schedule your appointments

Door-to-door assistance for client comfort & safety

Drivers with the maximum level of industry certification in the state

Experience in oncology, brain trauma, & mental health transport

Extensive knowledge of local hospitals and medical centers

Car Service

Metro Trans transports clients who are ambulatory or those who use walkers, canes, or crutches, assisting them from pick-up point to drop-off destination. Metro Trans car service includes but is not limited to transport to and from Assisted Living and Adult Day Care, all medical appointments, family functions, and daily errands to the bank, pharmacy, or grocery store.

I wish that I could make every appointment my mother has, but life doesn’t always work that way.
It’s such a comfort to know that I have Metro Transportation to fill in the gaps.  



Metro Trans’s specialized Wheelchair Vans provide the non-ambulatory client with hassle-free pick up and transportation. Our professionally-trained drivers will assist clients into the van, secure the wheelchair, and upon arrival safely take client into the designated location. NOTE: Client use of a manual wheelchair, motorized wheelchair, or scooter requires wheelchair van service.

Getting to medical appointments can be stressful enough, but dealing with winters in the Northeast, it gets dark early and the roads can be treacherous.Metro takes the driving concerns off of our plate and what a relief that is.
-Wilson & Phoebe


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